Silence Is Dangerous

Silence Is Dangerous

Studies across the world have repeatedly shown that in around 85% of businesses, people are aware that there are problems but are afraid to raise them. In her book and TED talks, Margaret Heffernan calls this ‘Willful Blindness’ – the point where we have chosen to ignore something because that seems like the easier path. Why don’t we speak up? What is it that we are afraid of? Most often, we are worried about the conflict that will result from pointing out a problem. This is a very human response, and one that we don’t just see in business – we see it in our personal lives too. In order […]